Privacy Policy

Last updated on January 8, 2026

Chandler Counseling and Wellness LLC (“Chandler Counseling and Wellness,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.chandlercounselingandwellness.com.

This policy is intended to comply with applicable federal and Indiana state privacy laws.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Complete a contact form

  • Request information about services

  • Schedule a consultation

  • Communicate with us via email or phone

This information may include:

  • Name

  • Email address

  • Phone number

  • Any information you choose to include in your message

We do not request sensitive clinical or health information through this website.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information is used for website analytics and to improve the functionality and performance of our website. It does not personally identify you.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and contact requests

  • Provide information about our services

  • Improve our website and user experience

  • Maintain website security

We do not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

This website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may affect website functionality.

Confidentiality, HIPAA, and Indiana Law

This website is not intended for the transmission of protected health information (PHI). Communication through this website or via email is not guaranteed to be secure.

If you become a client, your protected health information is handled in accordance with:

  • The Health Insurance Portability and Accountability Act (HIPAA), and

  • Applicable Indiana state laws governing mental health confidentiality and professional practice

Clients will receive a separate Notice of Privacy Practices that outlines how clinical information is used, stored, and protected.

Indiana law permits or requires disclosure of information in limited circumstances, including but not limited to:

  • Risk of serious harm to self or others

  • Abuse or neglect of a child, dependent adult, or elder

  • Court orders or other legal requirements

These disclosures are governed by professional ethics and state law, not website use.

Third-Party Services

We may use trusted third-party services (such as website hosting, secure contact forms, scheduling platforms, or analytics tools) to operate our website. These providers have access only to the information necessary to perform their services and are expected to protect your information in compliance with applicable privacy standards.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Data Security

We implement reasonable administrative and technical safeguards to protect your information in accordance with industry standards and applicable law. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so it can be removed.

Your Privacy Rights

Indiana residents may request to:

  • Review personal information they have submitted through this website

  • Request corrections or deletion of such information

Requests may be made using the contact information below. These rights apply to website communications only and do not replace client rights outlined in the Notice of Privacy Practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or practice operations. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Chandler Counseling and Wellness LLC
Email: jchandler@chandlercounselingandwellness.com
Website: www.chandlercounselingandwellness.com